Law Firm Administrator/Receptionist

Law Firm that focuses on real estate closings and personal injury law.

Real Estate responsibilities may include:
1- Answering phone calls to our firm between 8:30-5:30 eastern standard time
2- Respond to emails and answer basic questions from real estate agents, buyers, sellers and lenders. Notify me when there is a more complex question that you cannot answer.
3- File management. We use an online platform where the VA would (a) upload Purchase contracts, invoices and other documents for the closing, (b) insert new closings on the calendar, and (c) communicate with real estate brokers.
4- Manage calendar- schedule closings on the calendar based on my availability and pre-determined scheduling guidelines.
5- Manage invoices (ensure that they are uploaded into the online platform).
6- Send out buyer and seller information sheets. Keep track of when the information sheets are returned. Follow up with agents to ensure that the info sheets are returned in a timely manner.
7- Ensure that buyers/sellers and real estate agents know when the closing will occur and the address of the closing location.
8- When requested, order property surveys for buyers.
9- Manage deposits given to the firm (keep up with the deposit log and sign and return EMD acknowledgments to agents).
10- Email marketing to real estate professionals
11- Miscellaneous tasks that may be required by Becton Law Firm

Personal injury responsibilities may include:
1- take initial interview with caller (asking questions from a provided script)
2- open the file in the online platform
3- follow up with clients to determine how far a long they are with their medical treatment
4- manage bills and records (uploading them into the online platform)
5- Miscellaneous tasks that may be required

Excellent English skills are required as we want our callers, clients, etc. to believe that the VA is at one of our North Carolina offices.