Excellence-Driven Project Manager / Customer Support Agent Wanted!

At Spark Ignite Digital Marketing, excellence isn’t just a buzzword; it's our north star. If you pride yourself on setting and achieving the highest standards, read on. We're in search of a standout individual to steer the setup of our new client web development projects and email automation marketing campaigns.

Ready to work in a fast-paced environment that embraces change, creativity and solution-based ideas.

Role: Project Manager / Customer Support Agent

RESPONSIBILITIES:

* Spearhead client web development projects, ensuring unmatched precision and quality at each stage.
* Manage the project so the team has what they need to meet KPIs and deadlines.
* Expertly navigate the complexities of email automation marketing campaigns.
* Handle customer inquiries via email, chat, and phone, providing solutions synonymous with our reputation for excellence.
* Facilitate and lead Zoom training workshops, making certain our clients are empowered with knowledge.

YOUR PROFILE:

* Dedicated to client success by prompt support and genuine interest in helping them.
* Stellar communication skills with an ability to simplify the intricate.
* Ideally a solid grasp of web development and email automation, or an eager willingness to learn.
* A relentless commitment to customer satisfaction and knack for transforming challenges into solutions.
* A standard of excellence to relentlessly follow up with clients and tea ---------- mbers to meet deadlines for all projects.
* Comfort with leading virtual presentations and training sessions.
* Prior experience in project management or customer support, with bonus points for expertise in both.

WHAT WE OFFER:

* A collaborative environment where excellence is celebrated, and mediocrity doesn’t make the cut.
* A competitive compensation package reflecting our commitment to excellence.
* Opportunities for professional development, as we believe in nurturing peak performance.
* Supportive team that foster continuous learning
* We value proactive tea ---------- mbers who suggest improvements for our systems and client delivery. Passionate about positive change? We want you!

If you're driven by excellence and ready to elevate your career in the digital marketing realm, we'd love to hear from you. Submit your cover letter and experience with details on your understanding of sales funnels and email/sms automation. Generic mass submission responses will be disregarded.
Spark Ignite is the martial arts marketing industry leader and an equal opportunity employer, valuing diversity and championing inclusivity.