Receptionist Customer Service

Our Law firm stands as a beacon of excellence in New York's legal landscape. Renowned for our unwavering dedication to representing injured workers, our seasoned team consistently delivers unparalleled legal services. Our mission is ensuring our clients receive the justice and top-tier representation they deserve.

Position Overview:
As the frontline of the Law firm the Receptionist is the firm's greeting ambassador, responsible for making a lasting first impression. Connecting with our valued clients, doctors' offices, and peer attorney offices, we seek an individual radiating warmth, professionalism, and enthusiasm, ideally happy to manage a high volume of calls daily. This is an opportunity to carve a long-standing career with a prestigious New York Law firm.


Key Responsibilities:
- Serve as the primary point of contact for incoming calls, answering between 65-100 calls daily.
- Extend a warm, welcoming, and professional greeting to all callers, mirroring the firm's ethos.
- Efficiently route calls to appropriate departments or tea ---------- mbers.
- Offer essential information about the firm upon request.
- Adhere to confidentiality norms and uphold the firm's policies and standards.
- Undertake basic administrative duties when required.
Hours are 10:00 a.m. EST to 7:00 p.m. EST with an hour break midday

Qualifications:
- Prior experience in a receptionist or customer service role is a plus.
- Stellar communication skills, both verbal and written.
- Ability to handle substantial call volumes with grace and patience.
- A genuine, warm, and approachable demeanor.
- Proficiency in standard office software and telephony systems.
- Aptitude for multitasking and organizational prowess.

Benefits:
Training salary $600 per month
$800 per month thereafter

Application Process:
Candidates keen on joining our esteemed firm should:

1. Resume/CV: Detail your work history, education, and pertinent skills.
2. Letter of Interest: Share why you're interested in this role at O'Connor Law.
3. Video Submission: Prepare a concise video (4-8 minutes) elaborating:
- Your reason for applying.
- Why you consider yourself an ideal fit.
- One unique aspect about you that isn't evident from your ---------- nd your applications to ---------- with "Remote Receptionist Application - O'Connor Law" in the subject line.