Credit and Collection Officer (AR)

- The duties of an AR include collection calls and/or correspondence in a fast paced goal oriented collections department.
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis
- Establish and maintain effective and cooperative working relationships with dealers and sales.

QUALIFICATIONS:
- Proven working experience as accounts receivable clerk/ credit & collection officer
- Solid understanding of basic accounting principles, fair credit practices and collection regulations
- Proven ability to calculate, post and manage accounting figures and financial records
- Hands-on experience in operating spreadsheets and accounting software
- Proficiency in English and in MS Office
- Customer service orientation and negotiation skills
- High degree of accuracy and attention to detail
BS degree in Finance, Accounting or Business Administration