Executive Assistant & Office Manager

Are you a highly organized self-starter who is passionate about natural and sustainable living? Are you someone who is comfortable taking charge / holding people accountable and also willing to roll up your sleeves to do whatever the team needs, no matter how small the task? Does being the CEO’s right-hand person and one of the first hires at a fast-paced startup excite you? If you answered “yes” to these questions, this is the perfect career opportunity for you!



The Company:
We founded Natural Heroes to make clean, high quality, sustainable skincare products more accessible to everyone. We specialize in mostly vegan and naturally derived products. We are on a mission to open-source cosmetics, candles, soaps, and home-care goods. We believe DIY cosmetics should be as normal as making your food! We are a remote-first culture.



How You Will Make a Difference:
The “Executive Assistant & Office Manager” will be central / integral to the company’s ability to accelerate growth. The role is a unique hybrid of an executive assistant and office / business operations / project manager. Reporting directly to the founder and CEO, you will have unparalleled access to learn about all parts of the business.

Your responsibilities will include:


Executive assistant:

Meetings: Keep time; record notes; assign and follow up on action items

Manage CEO / team calendars and schedule tea ---------- etings / events

Manage CEO’s inbox; occasionally communicate on behalf of the CEO

Manage administrative and clerical tasks (e.g. contract templates, data gathering / entry, job vacancy posting)

Manage office and facility operations remotely (e.g. ordering of supplies)



Business operations:

Create and document team / cross-functional processes in company handbook

Continuously identify ways to improve processes and productivity

Research and evaluate new tools (primarily software, e.g. app integrations) to make processes more efficient and scalable

Conduct ad hoc research



Project management:

Oversee projects from start to finish, beginning with project profiles and ending with post-mortem recaps

Create and manage project timelines, holding participants accountable for their deliverables

Lead check-in / milestone meetings

Keep stakeholders informed of progress / risks / delays




The Right Person for the Role Is:

- Dependable and willing to work hard / longer hours if needed (within reason, of course)

- Highly responsive on Slack and by email (We’re a remote-first company but expect everyone to be reachable and responsive during normal business hours)

- Highly organized and detail-oriented - You have no problem multi-tasking and staying on top of different deadlines

- Resourceful and scrappy - You’re a natural problem solver who always figures out a way to get things done

- Self-motivated - You are always looking for new ways to add value and take on more responsibilities

- A collaborative team player - You never say “That’s not my job”

- Tech savvy - You are always looking for new technology to automate / streamline processes

- Open and transparent - You do not hesitate to provide feedback and welcome feedback from your colleagues

- Willing to challenge assumptions and not afraid to voice an unpopular opinion

- Curious with a growth mindset



Experience Requirements:

- Minimum 3 year experience as an executive / team assistant and/or project manager

- Experience managing cross-functional projects and holding tea ---------- mbers accountable

- Experience developing and streamlining business processes

- Comfort with online collaboration workspaces (e.g. G-Suite, Slack, Fibery, Notion)

- Fluency / ability to conduct business in English (C1 level)



What Do We Offer?
- A competitive salary
- Unlimited room to grow with a mission-driven organization!


To Apply, You Must:

- Be willing to work 40 hours per week
- Be comfortable conducting business in English (C1 levels)
- Submit a CV in English
- Submit a cover letter in English
- answer these questions:

1. What is your English proficiency?
2. What interests you most about this role? Be specific.
3. What are your 3 favorite workspace / project management tools and why?

We look forward to your application!