Receptionist/ Facebook lead generation

Scheduling appointments
Answering calls
Outbound calling
Taking messages

Email management
Help customers place orders
Routing calls
Customer service
Data presentations
Enabling receptionists to transfer calls
Managing calendars
Address employees administrative queries
Admin responsibilities
Create positive experiences for callers
Following up with clients
Information gathering and appointment booking
Lead capture and qualification
Maintaining customer data
Perform market research
Prospective client engagement and
Representing your business to callers
Research
Setting up meetings and interviews
Transferring calls

Prior experience as a receptionist or in a related field.
Consistent, professional dress, and manner.
Excellent written and verbal communication ---------- petency in Microsoft applications including Word, Excel, and Outlook.
Good time management skills.
Experience with administrative and clerical procedures.
Able to contribute positively as part of a team, helping out with various tasks as required.

Job summary / objective:

To provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. Responsible for generating leads through phone calls, social media and emails.

Responsibilities & duties:

• Research, track, maintain and update leads
• Make outgoing calls to develop new business
• Contact prospects to qualify leads
• Direct email marketing to key clients and prospects
• Research and maintain lead generation database
• Conduct customer research
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Provide accurate and timely information to management
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process