Solutions Engineer

Please apply for this job here: ----------

ABOUT SOURCEPASS

We are Sourcepass, an IT consulting company (MSP) that has been providing network support and solutions for our clients since 2001. We create and deliver innovative IT services, cloud computing, and security solutions that match the right technologies to specific industries and business strategies. We strive to provide top quality IT services to our clients so they can focus on the productivity and profitability of their business. 

We have been named by Channel Futures as one of the world’s 501 most strategic and innovative MSP’s for the past 6 years and awarded Top Workplaces in 2020 and 2021 by Newsday! Pretty cool right? We like to think so!

WHY JOIN US?

At Sourcepass we are focused on growing our tea ---------- mbers and giving the proper tools for success. We support and highly encourage professional development. We seek to be a cultivating environment for new ideas and suggestions with an opportunity to collaborate with world class tea ---------- mbers. 

We have an exciting opportunity to join our amazing team of 500+ staff as a Solutions Engineer.

Feel free to check out our website at  ----------  to learn more about us!

POSITION SUMMARY

As a Solutions Engineer, you will be engaging with Sourcepass' Client Success Managers in Pre-Sales and Solution Design. This role will require you to develop solutions which customers would benefit from. Your Job would be to put together a Scope of work, product list, and labor costs. Additionally, be able to discuss your proposed solution internally with our Client Success Managers, and directly with clients as needed. Your work will be used as the primary Scope of Work for our professional services team to take into the implementation phase. This position reports to Solutions Engineer Manager.

RESPONSIBILITIES

Create statements of work and associated quotes for various Sourcepass services
Review existing client systems as part of technology standards reviews for annual technology assessments
Assist tea ---------- mbers with regular updates of client documentation, including vendor and contract information

DESIRED SKILLSET/EXPERIENCE

Technical Support Experience: 5+ Years (Required)
Technical Implementation Experience: 2+ Years (Required)
Experience working with Azure (Preferred)
Experience working with Office 365 (Preferred)
Experience working with SonicWall devices (Preferred)
Experience working with HP Devices (Preferred)
Must have an understanding of how MSPs operate, service customers, and bill for services.
Ability to communicate effectively
Ability to Prioritize multiple tasks effectively
Ability to work in a fast-paced environment
Great attention to detail
Ability to work both, independently and in a team environment
Ability to take open, and constructive criticism
Excellent Organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Ability to think outside the box
Looking to grow and improve their skillset