Security Communications Role

Need someone to be the line of communication between the person monitoring the Ring Cameras at multiple airbnb properties, and the Airbnb Guests when they are too loud or when there is any suspicious activity.

Work Hours are Every day from 10pm - 4am Pacific Time Zone

Must be a VERY strong English speaker and capable of calling the Guests when they do not respond to the messages you send.
Need someone with Grit who is capable of being friendly at first and then very firm with guests who are breaking the rules.
Must have a strong internet connection and a mobile data sim as backup to insure Internet access.

Issues are typically not very frequent, but when they arise I need an immediate tending to all ---------- exceptions.