Customer Service/marketing VA for a small business

Hey there! We are us-based carpet cleaning company.

We're looking to hire a virtual assistant to help us manage inbound and outbound calls (3-10 per day), provide estimates, schedule appointments, provide customer support, manage our social media profiles and improve and organize the systems in our business. Having experience working for a US-based home-service company (cleaning, HVAC, plumbing etc) or a small us based business is a plus.

if you're a people person and love talking with people and willing to learn fast and improve yourself, - we want YOU!

I would like to bring someone on full time to ensure full investment into our company. Training will be provided, but having customer service and marketing experience is preferred. Having EXCELLENT written and verbal communication skills is required

Your daily responsibilities would include:

1. Provide estimates and schedule appointments with our customers with a smile
2. Manage inbound and outbound calls (currently about 3-10 calls per day)
3. Respond to customer questions via email, text and live
chat
4. Managing social media profiles and creating engaging content
5. Manage calendar for the business
6. Improve and organize the marketing systems in our business
7. Following up with leads
8. Basic photo and video editing
9. Writing blogs/articles for our website

These are the main tasks but there will be others. Our workday is from 9am to 5pm PST.

The only requirements are excellent spoken and written English and willingness to learn!

Please start your reply with 3 sevens and attach a short voice recording telling us a little bit about yourself, what you expect from working for us, and how your skills will contribute to the company's growth!