Short Term Rental Virtual Assistant - Guest Relations

Job Description:

Responsibilities:
Respond to guest queries
Calendar management
Send information, such as house rules, check-in instructions, and researched information about the area, prior to arrival
Send welcome messages to guests
Manage bookings
Book keeping & accounting
Updating and streamlining various processes
Schedule room cleanings, maintenance, repairs, laundry services, ---------- t up predefined responses to frequently asked questions

Short Term Rental Guest Experience Preferred, but will take self starters and train from the ground up if need be.

Hours:
Saturday/Sunday 10AM-10PM EST.
Monday-Friday 5PM-11:59PM EST
Two Options: Work 60 hours a week total. 20 of the 60 hours will be "on call" where you are available "if" a guest messages/inquires with a question or problem. 40 hours where your full attention will be working on projects availability to respond to guests questions and inquiries.

The 20 "on-call hours" are paid at $2.00 an hour
The 40 full time hours are paid at $4.00 an hour