Virtual Assistant with Digital Course Knowledge

Join our dynamic team at DO Well ( ---------- ) as a full-time Virtual Assistant!
We're seeking talented individuals with a passion for digital courses, basic video editing, and exceptional customer service.

Why Join Us?
- Contribute to a team that values excellence and innovation.
- Engage in diverse tasks that leverage both your technical and interpersonal skills.
- Thrive in a proactive environment that recognizes and values detail and initiative.

Key Responsibilities:
- Assist with WordPress course integration and management.
- Edit videos to a basic standard to enhance our digital content.
- Offer exceptional customer service through various platforms: Zoom, phone, email, and social media.
- Monitor social media, respond to inquiries promptly and professionally.
- Dive into data: Prepare project reports and manage customer/product databases.
- Participate in continuous improvement by identifying trends and opportunities.
- Juggle multiple tasks with precision: from data entry to varied administrative duties.

What You Bring to the Table:
- College/Bachelor’s degree in business, projects, communication, teaching, art or related fields.
- At least 2 years in a related role.
- Project and customer service experience preferred.
- Proficiency in video editing software.
- Excellent communication skills – both written and verbal.
- Team spirit: Excel independently and collaboratively.
- Integrity, a stellar work ethic, attention to detail, and high standards.

Skills We Value:
- Proficient with popular social media platforms and customer service best practices. - Comfortable using spreadsheets and Google Suite.
- Professional demeanor complemented by strong customer service skills.
- Mastery in managing time, organizing tasks, and critical problem solving.

Working Hours: Tuesday to Saturday, 7:30am to 4:30pm Eastern Time (EST/EDT)

Ready to Join?
Start your application with the company name and the words “green dragon”, in all caps.

Please include:
1. Your updated resume.
2. A short video (1-2 mins) showcasing your customer service experience and video editing expertise and why you’re the best fit.
3. Answer the following:
- Is your work-from-home setup ready?
- Current employment status.
- Can you start immediately?
- A screenshot from ---------- for your internet connection speed.

We're excited about the possibility of having you on our team. Let's DO Well together. Looking forward to your application!