*** Career opportunity with an exciting growing company as a CSR and VA ***

We have an exciting opportunity for a candidate who:

- Is looking to be valued as part of a growing team which includes 3 other VAs operating from the Philippines.
- Wants a long-term stable career with consistent wage growth and opportunities of promotion.
- Can work independently and be self-sufficient whilst also having the ability to work as part of a team,

So who are we?

53 Degrees Property Ltd is:

- A rapidly growing Serviced Accommodation/Vacation Rental Management business
- Marketing our properties on Online Travel Agent (OTA) websites such as Air BnB and ----------
- Dealing with both leisure and corporate guests, who would like to stay & are staying in our houses and apartments
- Working to expand our business to increase our market space in our current local market, and explore operating in other local areas

The day-to-day activities of the job role would include (but are not limited to) the following:

- Inbound Calls (Guests, OTA’s, Housekeeping)
- Outbound calls (Callbacks, follow-ups)
- Email Management of Director and company inbox (Zero inbox rule)
- Guest Management via systems already in place
- Scheduling cleaning & maintenance
- Ad-hoc tasks such as producing documents, spreadsheets, presentations, etc.
- Strong team communication (via Slack)
- Guest Feedback Management

The right candidate will have a background with:

- Customer Services Experience
- Confidence in speaking with people from the United Kingdom
- Good written communication (English)
- Good verbal communication (English)
- Willingness to learn new systems
- Experience as a VA is preferable

The role will consist of 40 hours per week (time to be confirmed) and our office hours are between 09:00-22:00 GMT (Weekend and holiday coverage included)

Experience in the Hospitality industry itself is not essential as full training will be given but knowledge or previous experience working with Air BnB, ---------- or Uplisting/channel managers or property management systems would be looked upon favourably.

***Please only get in touch if you are looking for a career***

Please include the phrase "53DP" in your application

We look forward to hearing from someone excited to bring value to the company and who has the vision and commitment to be able to grow with us.

Please apply through OnlineJobs.

We look forward to receiving your application.

Daniel
Director
53 Degrees Property