SMB Expension Account Executive

We’re currently looking for:
? Maintain and increase existing customer revenue stream within the Small to Medium-sized
business space through upsell and cross-sell activities and, generating referrals.
? Manage account portfolio through successful execution of Customer Touchpoint Strategy to
improve customer lifespan.
? Ensure timely and successful delivery of solutions according to customer needs and objectives.
? Liaise between the customer and internal teams.
? Monitor account usage and drive customer’s product and feature adoption.
? Update customer profile to map-out business updates, changes, and account growth throughout
the course of the customer’s RingCentral journey.
? Responsible for meeting and exceeding assigned revenue targets.
Must-Have:
? Minimum of 2-year B2B Sales experience
? Account Management Experience and/or Client-focused Solutions Selling
? Strong verbal and written communication skills
? Ability to communicate, present and influence decision makers at all levels of an organization
? Ability to build and maintain customer relationships
? Experience in sales forecasting and pipeline management
? Amenable to working night shifts
Nice-To-Have:
? Effective presentation and negotiation skills
? Self-motivated and able to thrive in a results-driven environment
? Natural relationship builder with integrity, reliability and maturity
? Salesforce.com experience is a plus