Contact Center Account Executive

To succeed in this role you must have experience in:

? Prospecting for *NET* new logo accounts and grow existing RingCentral account base within assigned
territory
? Meeting with existing customers to up-sell existing engagements in addition to following up on past
engagements
? Evangelize and educate with RingCentral sales team
? Communication of RingCentral worth proposition to senior-level customer contacts
? Ability to actively position the value of cloud solutions
? Coordination with RingCentral sales teams to develop Territory Strategy Plans, Account Strategy Plans, and
Opportunity Strategy Plans
? Work with RingCentral resources to develop & position the appropriate solution to fit the customer needs
to include RingCentral Office / Call Center with Live Reports, RingCentral Contact Center, RingCentral
Workforce Optimization
? Ability to act as a customer advocate within the RingCentral organization and advocate for RingCentral to
customers
? Utilization of RingCentral sales process for identification, positioning and lifecycle management of
opportunities
? Driving new revenue through customer acquisition in designated territory and named accounts
? Consistently strike/exceed quarterly & annual sales targets
? Partnering with the regional VAR's to effectively identify, engage and deliver new customers
? Owning strategy around the funnel, pipeline, forecasting - owning GTM for respective patch
? Demonstrated experience managing complex sales cycles and negotiating outcomes where everybody
wins with agreements based on value-based selling
Qualifications:
? Minimum 4+ years contact center sales experience to include: Interaction Management Software,
Workforce Management software, Self Service solutions, and Cloud solutions
? Bachelor’s Degree is preferred
? Proven record of success for sales to large corporate accounts with longer sales cycles
? 5 years of technology solution-based selling (SaaS, Unified Communications, Cloud applications, VoIP,
telephony)
? Extensive Call Center/Contact Center Experience
? Demonstrated sales record of obtaining / exceeding quota.
? Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
? Success prospecting, engaging, acquiring net new logos
? Strong interpersonal skills, ability to convey and relate ideas to others
? Entrepreneurial flare - ability to learn and adapt quickly
? Vibrant and energetic attitude, willingness to perform and get things done