Online Reservation Agent

Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
Knows the selling status, rates, and benefits of all packages plans.
Creates and maintains reservation records by date of arrival and alphabetical listing.
Processes advance deposits on reservations.
Assists in preregistration activities when appropriate.
Monitors advances deposit requirements.
Handles daily correspondence. Responds to inquires and makes reservations as needed.
Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.