Full Time Admin & Sales Assistant (Australian B2B company)

We are looking for a full time customer service and admin assistant for our Australian based business. We are a B2B company and our customers are other business owners/managers. To be successful in this role you must.

- Excellent command of both written and spoken English.
- Basic to intermediate skills in Excel.
- Confidence in drafting professional emails.
- Ability to learn new software quickly and effectively.
- Excellent communication skills for coordinating with internal staff and engaging with customers.
- Fast learning ability and proactive attitude towards new tasks.

Your role will include
- Respond to customer enquiries via email professionally and promptly.
- Input customer purchase orders accurately, follow-up for confirmation on details, and handle out-of-stock scenarios.
- Manage customer orders and backorders, liaise with suppliers regarding out-of-stock items, ensuring the smooth operation of our supply chain.
- Operate live chat on our website, providing real-time support and information to visitors.
- Undertake additional administrative and sales tasks as required, demonstrating flexibility and initiative.

Your application:
In your application letter please specifically address
- What similar experience you have had before?
- Where have you needed to use written and spoken English in your work before?
- In previous roles have you dealt with business customers (not consumers)?

Your application will not be considered if the above is not answered.