Virtual Assistant- Voice and Non-Voice

Please read the whole job post carefully before applying.

At Moxie Partners, Inc. ( ---------- ) we help nurse-entrepreneurs in the USA to build and scale their own successful, independent MedSpa clinics. The industry has grown wildly and MedSpas are often a path for women to become business owners, but many lack the right tools to grow profitably. Moxie, and this role in particular, solves that for them.

Many of our nurses are first-time business owners, some still working other jobs. Managing their own calendar, engaging with new client leads, and being available for calls and text messages with questions can be overwhelming. Our Virtual Frontdesk ensures that every call is being handled with care, giving them more time to focus on what they do best - taking care of their patients. We already successfully hired some people and now, we’re looking to add more.

Specifically, you will support a portfolio of 5-7 MedSpas as their virtual front desk
-Answer incoming phone calls and messages,
-Close inbound leads by calling and texting with them via our CRM,
-Manage appointments including rescheduling,
-Answers basic questions (e.g. about the location, opening hours, etc.)
-Escalate any questions you can't answer to the MedSpa owner.

We’re looking for:
-Experience working with US customers in writing and on calls in a similar role (e.g. front desk or customer service)
-Experience working in Sales
-Willing to work US hours (could be from EST to PST)
-Strong written English
-Strong verbal English as you will be conducting phone calls
-Having a neutral English accent

Other requirements:
-Must have a reliable internet connection (>10mbps)
-Quiet working environment
-English proficiency is shown on the profile
Bonus if:
-You have worked with beauty/wellness/health businesses before
-You have worked with the CRM HighLevel before
-You are fluent in Spanish

The full details of the job post and INSTRUCTIONS ON HOW TO APPLY can be found in this link: ----------

Please read the instructions carefully so you won't miss anything.

Thank you and good luck!