Versatile and results-driven professional with a robust background in customer service, virtual assistance, and CRM administration. Notable experience includes:
CRM Administration:
Successfully maintained CRM stability and optimized usage for Team Minik in real estate.Executed meticulous lead follow-up checks, ensuring CRM functionality and contributing to overall team success.
Virtual Assistance:
Managed the customer-facing side of service accommodations with Inara Stays Limited in Coventry, United Kingdom.Orchestrated monthly performance reports for managed properties and efficiently disseminated tasks to teams.
Scheduling and Operations:
Excelled as a Scheduling Associate for InterCall at West Technology and Communications Services Inc.Proficiently scheduled conferences, provided detailed reports, and supervised operators for smooth call handling.
Customer Service Expertise:
Supported diverse clients as a Customer Service Representative for UnitedHealthcare, DoorDash, WageWorks, and Orbitz.Handled responsibilities from assisting retirees with prescriptions to supporting food delivery personnel.
Key Skills:
CRM Administration, Virtual Assistance, Customer Service, Scheduling and Operations Task Dissemination, Performance Reporting, Multitasking and Prioritization Seeking a challenging opportunity to leverage my diverse skill set and extensive experience for the success and growth of a dynamic organization.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.