VA/SMM, SEO Specialist, Digital Marketing Executive

Overview

Looking for full-time work (8 hours/day)

at $7.50/hour ($1,320.00/month)

College Undergraduate

Last Active

May 17th, 2024 (3 days ago)

Member Since

January 28th, 2019

Profile Description

Codarity | Digital Marketing Executive                               
[ August 2022 – May 2024 ]
• SEO Onboarding
- Onboarded new clients smoothly into the agency's digital marketing
- Conducted research and competitive analysis to identify opportunities and provide strategic recommendations for clients' digital marketing efforts
- Implemented SEO campaigns across multiple channels
• Setting up Client
- Conducted keyword research using tools like Ahrefs to identify high-potential topics and target keywords
- Monitored content performance and organic traffic, providing recommendations for optimization
- Created content workbooks for topic research, outlining objectives, target keywords, search intent and recommendation formats
• Topic Ideation
- Conducted topic ideation and content strategy development using keyword research, competitor analysis, and user search behaviour analysis
- Analyzed search intent and user behaviour to create content aligned with user needs and search queries.
• Setting up rank tracking and tagging keywords
- Set up rank tracking in Ahrefs, monitoring search engine rankings for target keywords
- Conducted keyword research for tagging and monitoring
- Analyzed competitor rankings and keyword performance for improvement opportunities
• Adding competitors in Rank Tracking
- Conducted keyword research to identify high-potential keywords and utilized Ahrefs rank tracking to monitor and improve search engines
- Added competitors to Ahrefs rank tracking for regular monitoring and benchmarking
- Generated detailed reports using rank tracking data, providing insights and recommendations for SEO campaigns 
• Keyword research
- Conducted comprehensive keyword research tools like Ahrefs to identify high-potential keywords for client websites
- Analyzed search volume, competition, and keyword difficulty metrics to prioritize target keywords and develop effective content strategies
- Conducted competitor analysis to identify keyword gaps and opportunities, adjusting keyword strategies accordingly

Rocket Station | Virtual Assistant
[ May 2022 - August 2022]
• Real estate cold caller and appointment setter 
- Follow a script-driven call flow and handle questions and objections 
- Gauge seller motivation 
- Input data into a Podio (CRM) form 
• Real estate admin assistant 
- Source leads and perform skip tracing 
- Complete property research and comparative market analysis (comparables) 
- Create basic spreadsheets using Google Sheets 
• Basic social media admin 
- Set up accounts for Facebook, Twitter, Instagram, and LinkedIn 
- Create and post content with and without Hootsuite 
- Perform basic graphic design using Canva 
• Property management customer service 
- Manage basic maintenance work orders 
- Address general inquiries and coordinate transactions via phone and email 

Water Refilling Station | Owner - Self-employed
[ September 2017 - March 2022 ] 
- Handled different clients/companies about the supply of healthy drinking water 
- Oversaw the daily operations of the business such as clerical, administrative and general tasks 
- Got in touch with my clients once a week to seek any suggestions/recommendations for improving our services 
- Attended clients’ concerns - scheduling and organising of deliveries, monthly water analysis, weekly maintenance of water dispensers and payment settlements 
- Sorted and double-checked all the delivery receipts and invoices issued 

AS White Global | Data Entry Specialist (Australian Health Insurance) 
[ March 2016 - September 2017 ] 
- Checked and verified return-to-work plans, invoices and reimbursements of customers and sorted them before sending them to the claims department 
- Compiled, sorted and verified the accuracy of data to be entered 
- Ensured compliance with Data Privacy as per our professional standards policy 
- Ensured that compensation and benefits calculations complied with applicable regulations or legislation 
- Coordinated queries directly to claims to resolve questions, inconsistencies, or missing data 

Teleperformance Philippines | Executive Assistant
[ January 2014 - January 2016 ] 
• Data Entry Agent
- Handled uniform order forms of customers and encoded them in our system 
- Made sure that every order that was encoded in the system was accurate 
- Maintained financial accounts by processing customer order adjustments timely and professionally 
- Monitored client’s requests for online password resets/employee setups 
• Email Support (Tier 1 & Tier 2)? Received customer enquiries and responded quickly and efficiently
- Provided our customers with queries related to their order status, dispatch, payment details and the likes
- Maintained a positive, empathetic, and professional attitude toward customers at all times 
- Managed all the daily tasks and duties related to the process with strict compliance with guidelines
- Kept records of customer interactions, transactions, comments and complaints Return-to-Sender Point of Contact 
- Verified every detail of the customer - full name, delivery address, contact information, company profile and account managers 
- Scheduled and handled outbound calls to customers for verification of a concrete appointment for redelivery of their uniform orders 
- Provided strategic administrative and project management support for clients and account managers 
- Communicated problems with orders to sales managers or account managers and provided solutions to be presented where possible
- Sorted daily reports of my colleagues, collated daily, weekly and monthly reports and discussed them with our account manager