Ma

Virtual Assistant

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

May 5th, 2024 (13 days ago)

Member Since

May 2nd, 2023

Profile Description

As a virtual assistant, I possess a diverse set of skills that enable me to function as a customer service representative, support agent, and sales representative. With my strong communication skills, I can effectively interact with customers, provide assistance and resolve issues, and persuade potential clients to purchase products or services.
I want to be known as a worker who is highly adaptable, reliable, and customer-focused. My goal is to ensure that each client or customer interaction is a positive one, and that I am able to provide the necessary support and guidance to meet their needs. I take pride in my work and strive to continuously improve my skills and knowledge to provide the best possible service.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 1 - 2 years

This is mainly for selling credit cards, booking shows, hotel reservation and etc.

Customer Support

Experience: 1 - 2 years

As a customer support professional with 1-2 years of experience working with a US-based client, I have developed a strong skill set that allows me to provide exceptional service to customers. My experience has included handling a high volume of inbound customer inquiries via phone but will still be able to handle chats and emails. I am adept at resolving customer issues in a timely and efficient manner, using a customer-first approach to ensure their needs are met. I have experience in handling customer complaints and finding solutions that leave the customer satisfied. Additionally, I have a strong understanding of various support tools and software, including ticketing systems and customer relationship management (CRM) software.

Office and Administration » Travel Planning

Experience: 1 - 2 years

As I have worked with a big scale US based client, apart from customer service and support we were required to function as a travel advisor making sure they get to enjoy their trip the best ay possible within their stated budget.

Other Skills

Office and Administration » Microsoft Power Point

Experience: 5 - 10 years

As a seasoned professional with over 2 years of experience, I have developed a diverse skill set that includes proficiency in preparing PowerPoint presentations and data tracking through Excel throughout my freelancing days

Basic Information

Age
21
Gender
Female
Website
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Address
Tests Taken
None
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“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

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