Real Estate VA Customer Service Experience

In my previous job, where I work as sales representatives, we offer cellphones, cables, internet, landline. I have consistently exceeded targets, resulting in being awarded multiple times for my excellent performance.

I work for more than 2 years as customer service, most of my customers have issues on their bill, most of their concern are disputes and as my job, I assess if their disputes are valid, others are asking for general information regarding with their services, in summary my job is to make sure to keep our customers and answers all of their question and inquiries. Handling different attitudes is my daily routine

I can able to contact more than 100 leads.

I work as a trainee at a recruitment office in one of the BPO industry here in the Philippines, as a part of our curriculum way back in a college, as a immersion. My Job description are, Talent Acquisition where I contact those applicants in different platforms and I do Initial screening and organized the files of the hired applicants, second as a admin assistant, where I assist applicants on their online assessment and schedule those passed applicants on their initial interview and lastly as front desk, where I assist applicants whenever they have concern or questions about the process of application.

I can able to set 4-5 appointments per shift depends on the campaign

In my previous Job I assist customer, who have issues on their cables, internet and landline services. We do basic troubleshooting to help the customer fix their services.