Current Employment Status:
Hired Full Time on Dec 14, 2022
*Inbound calls - taking calls from customers with different issue with their service.
*Outbound calls - calling customers back whenever they requested to provide outstanding service.
*Chat Support - dealing multiple customers in one sitting.
I've been working in a BPO company for 4 years. I've been dealing with customers with different personalities. I can manage how to change the customers mood for them to get best and outstanding customer experience. We do Sales and upgrade.
*Executive Assistant - my tasks are
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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