Customer Support & Executive Assitant

WHO WE ARE

Phoenix Workwear is an Australian-based apparel brand operating both direct-to-consumer and business-to-business, shipping our products to the UK, NZ, and Australia and supplying some of Australia's largest brands with Phownix and custom workwear.

Our mission is to empower our customers to overcome what holds them back and break the stigma around mental health,

WHO YOU ARE

You’ve worked as a corporate professional, in operations, or as a team leader in customer support.

You have excellent written verbal and written communication skills. You’re a pro at being organised, and time management, and you have experience creating processes and structure.

ABOUT THE ROLE

You’ll be reporting directly to the CEO to help build the process for the new customer support department, rolling up your sleeves, and doing what it takes to make our customers day, and prodigy excellent customer support.

You'll be responsible for managing an important process for the CEO besides the customer support to help grow the company.

This is an opportunity to be a part of a fresh new company, do meaningful work, and grow as we grow.

Location: Remote

Job Type: Full-time, 7 am to 3 pm AEST

Requirements:

1) Dedication to serving a single client during business hours.
2) Excellent written and verbal communication skills, with a preference for experience working with Australian customers.
3) Strong organisational abilities and ability to thrive in a fast-paced, dynamic environment.
4) Strong skills in process improvement, time management, and business administration

How to Apply:


Email Upgrade to see actual info with the headline "mental well-being"

Note:

This role requires dedication, adaptability, and a passion for making a difference. If you're ready to thrive in a fast-paced environment and support our cause, we want to hear from you!