Audio Technical Support

JOB TITLE: Audio Technical Team
DEPARTMENT: Audio Deployment Team

Primary Objective: The Audio Technical Support Specialist is passionate about our company's brand and products. They would need to be capable of migrating devices from a server to the cloud (redirecting IP addresses), scheduling a test, confirming results, tracking, etc. WE WILL TRAIN ON ALL OF THIS for an applicant with IT experience who is willing to learn.

Pay Rate: $400 - $600 USD per month
Hours: 8:30am - 5:30pm US EST Monday - Friday (40 Hours per week)
*Please note - there is potentially for flexible Philippine Standard hours after training is complete*

Responsibilities:
- Assist Audio Deployment team on initial device setup
- Help to migrate existing devices from a server to the cloud by redirecting IP addresses
- Comprehend and apply technical information
- Perform data entry duties, monitor, operate or coordinate and assist others in the operation of audio computer hardware, software, and peripherals.
- Utilize computer audio equipment, software and diagnostic tools to perform a broad range of computer audio operations assignments.
- Update supervisor on status of audio projects as well as scheduling, confirming results and tracking.
- Perform other duties as assigned.

Qualifications:
-2+ years of related experience with Tech Support and/or Audio Equipment & Support.
- Experience using Google Suite, and other basic computer related skills.
- Experience using NetSuite preferred.
- Ability to effectively prioritize and execute tasks and adapt to change.
- Ability to work under pressure with interruptions and challenging deadlines.
- Must show aptitude and desire to learn new skills on the job.
- Analytical and problem-solving abilities.
- Team-oriented, collaborative and have a positive attitude.
- Strong customer-service orientation with ability to be courteous and helpful.

Benefits:
- Paid Vacation, Holiday & Sick Time Offered
- Daily Check-In with Multiple Points of Contact
- Room for Advancement
- Positive Working Environment
- 13th Month of Pay

It is important that you write 'Audio Technical Support' in the email subject line. If you miss this part, we will not read your email and you will be disqualified immediately.

To apply, please send an email to Upgrade to see actual info with your RESUME along with answers to these questions:
- What is your job experience? Why are you the best person for this position?
- Tell us a bit about your experience level with Audio Tech Support.