Virtual Assistant - Cold Calling Operations and Team Support

We are seeking a highly organized, empathetic and proactive Virtual Assistant to handle all operations related to our team of cold calling representatives.
Your primary focus will be supporting reps, managing onboarding processes, and facilitating communication to boost team morale and performance.
This role is instrumental in ensuring our team has everything they need to effectively book meetings and reach their potential.
Responsibilities:
- Onboard new cold calling representatives, ensuring they have all the necessary tools and resources to succeed.
- Provide continuous support to the reps, troubleshooting any challenges they may face.
- Regularly check-in with each team member to assess their performance, identify areas for improvement and provide constructive feedback.
- Foster a positive, collaborative, and motivated team environment.
- Liaise with other departments or team leaders as needed to coordinate resources or information.
- Monitor performance metrics and generate regular reports.
- Implement strategies to optimize efficiency and increase the number of meetings booked.
Skills and Qualifications:
- Proven experience as a Virtual Assistant, HR Assistant, Team Leader or similar role.
- Outstanding communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with cold calling and sales processes- (not a deal breaker)
- Proficient in using Google Sheets/ Google Docs/ Gmail and other sales tools.
- Excellent problem-solving capabilities.
- Ability to motivate and lead a team.
- High level of empathy and understanding.
- Proactive, independent, and able to work under minimal supervision.
Application Instructions:
Please submit your resume along with a brief cover letter explaining why you're a great fit for this role to Upgrade to see actual info
Please make sure the subject line says : Virtual Assistant - Cold Calling Operations and Team Support