Appointment Setter Sales Representative

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Job Summary:

As an Appointment Setter, your primary responsibility will be to connect with potential clients, engage them in meaningful conversations, and schedule appointments for our sales representatives. You will play a crucial role in generating leads and expanding our client base by effectively communicating the value and benefits of our products or services. Your excellent communication skills, persuasive abilities, and friendly demeanor will be instrumental in achieving success in this role.

Responsibilities:

1. Lead Generation: Conduct research and identify potential clients through various sources such as online directories, databases, social media platforms, and other relevant channels.

2. Cold Calling: Initiate outbound calls to potential clients using provided contact lists or by following leads generated through marketing campaigns. Engage prospects in conversations to build rapport and interest in our products or services.

3. Qualify Prospects: Determine the suitability of potential clients by asking relevant questions and assessing their needs, budget, and timeline. Identify decision-makers and influencers within the organization.

4. Product/Service Presentation: Effectively communicate the key features, benefits, and value propositions of our products or services to prospects, highlighting how they can address their specific needs and challenges.

5. Appointment Scheduling: Set up appointments, either virtually or in person, between qualified prospects and our sales representatives based on their availability and the prospect's preferences. Coordinate and manage calendars to ensure smooth scheduling and avoid conflicts.

6. CRM Management: Utilize customer relationship management (CRM) software to track and update prospect information, appointment details, and outcomes of conversations. Maintain accurate and up-to-date records of all interactions.

7. Follow-up: Conduct timely and appropriate follow-up calls or emails to nurture relationships with prospects who require additional information or have expressed future interest. Keep them engaged until they are ready to make a purchase decision.

8. Collaboration: Collaborate closely with the sales team to provide them with comprehensive and accurate information about scheduled appointments, including prospect profiles, specific needs, and any other relevant details.

9. Performance Metrics: Meet or exceed key performance indicators (KPIs) such as the number of calls made, appointments scheduled, conversion rates, and revenue generated through scheduled appointments.

Requirements:

- Previous experience in telemarketing, sales, or customer service is preferred.
- Excellent communication skills with the ability to engage and build rapport over the phone.
- Persuasive and confident with strong negotiation skills.
- Familiarity with CRM software or willingness to learn.
- Exceptional organizational and time management abilities.
- Self-motivated and target-driven mindset.
- Resilient and able to handle rejection professionally.
- Basic computer literacy and proficiency in using standard office software.
- High school diploma or equivalent; additional qualifications in sales or marketing will be a plus.
- Must be fluent in English, BONUS if also fluent in Spanish.
- Must be willing to work in Mountain Standard Time (8:00 AM - 4:00 PM EST)
- Job is a FULL time position.

Please respond with the subject line “I’m ready to be part of STT”

If you are a creative, self-motivated individual with a passion for social media marketing and a proven track record of success, we encourage you to apply for this exciting opportunity.

Thank you