Customer Service Executive - URGENT HIRING!!!

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

TBD

HOURS PER WEEK

TBD

DATE POSTED

Apr 02, 2023

JOB OVERVIEW

We are a Canada based company. We provide back-office and agent appointment setting services exclusively to Real Estate Brokerages by utilizing our people, process, and technology.
Our 20+ years of exclusively working with brokerages allows you to focus on your agents whilst taking advantage of lower cost, hassle-free backoffice services.

Responsibilities
Below are some of the responsibilities an Customer Service Executive is assigned to assume:

- Ensure each prospective client or potential customer has a positive experience with our company
- Field incoming phone calls and successfully convert them to appointments
- Use the software and tools provided to manage various aspects of the job
- Develop and distribute reports of each day’s appointments
- Adequately explain the products and services to prospective customers when making appointments
- Demonstrate a pleasant disposition with each prospect
- Complete required call sheets at the end of each day


Job Qualifications and Skill Sets

Below are the qualifications and skills that we require:

- Minimum high school diploma, some college education preferred
- Experience working with North American companies/clients preferred
- Graphic designing is a plus but not required
- Background in tech support is a plus but not required
- Exhibit excellent communication skills (Neutral to no accent)
- Must be able to work independently
- Exceptional attention to detail
- Ability to work at least 8-10 hours each day, five days per week (Working 1 weekend day is highly preferred)
- A pleasant speaking voice when engaging with prospects and customers
- Experience and willingness to work in a team environment
- Strong organizational skills
- Stable internet connection & quiet environment for calls
- Must be reliable, responsible, and have excellent work ethics
- Willingness to be interviewed ASAP is a MUST
- Willing to join the in-person training that could last for a week

Compensation & Benefits

- Competitive salary, commensurate with experience
- Work from the comfort of your home [Metro Manila residents preferred]
- Attendance and Performance bonus
- Possible retention bonus or yearly salary increase subject to job performance
- Referral program
- We're always open to adding more :)

If you feel you are the right fit, please send an email to Upgrade to see actual info with your resume only if you are willing to join the in person training that could last for a week.

ABOUT THE EMPLOYER

Contact Person: Alexandria Montaos

Member since: October 17, 2022

Total Job Posts: 10

SHARE THIS POST
facebook linkedin