Support Technician With Windows Server Experience

Please read the job posting in full before applying.

We are looking to hire a system administrator to provide technical support to our clients via help desk & live chat. Our company provides Windows VPS / cloud hosting services to retail clients.

Applicants *MUST* have previous experience working with Windows Server edition. The job will require that you know how to use Windows Remote Desktop as well as basic hardware, software, and network knowledge & troubleshooting.

Job Description:

- You will be communicating with clients and potential clients via support ticket & live chat.

- Performing basic technical support tasks requested by clients – including but not limited to; server restarts, checking server connection, and installing software on Windows servers.

- Additionally during your shift you maybe required to answer basic questions about our service (sales questions) to potential clients.

You will be expected to work Monday – Friday approximately 12:00AM EST – 8:00AM EST. You will have Saturday and Sunday off.

We are looking to fill this role as soon as possible, and look forward to hearing from qualified applicants.