Sales Coordinator

About Us:

We specialize in creating retro-gaming products and merchandise, including Funko Pop and Figurine Protectors, as well as Video Game Accessories. Our products are currently available in over 150 retail stores across the US and Canada, and we are also well-known on popular e-commerce platforms like Amazon, Walmart, and Bestbuy. Our ultimate goal is to become an internationally recognized brand in 60+ countries and to be known as the leading brand in "Protecting and Displaying" collectible items.

To achieve this vision, we are seeking talented and motivated individuals to join our team. We value those who are passionate about their work and who are eager to learn and grow with us. Our team is committed to ensuring customer satisfaction, and we strive to create a warm and supportive work environment.

If you are looking to develop your skills and build a career in a dynamic and human-centric organization, we invite you to join us on our exciting journey.

Benefits:
- Christmas Bonus – profit based
- SSS and Philhealth reimbursement after 6 months in service (for fulltime employees)
- Leave Credits (10 days' vacation and 6 days sick leave)

Job Summary:

We are looking for a detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting lead generation specialists and telemarketers, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.

To be a successful sales coordinator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.

Responsibilities:

- Manage and grow leads
- Create strategy in increasing number of clients and at the same time communicate with our existing clients
- Manage the wholesale team consists of lead generation specialist and telemarketer.
- Maintain the structure of the CRM (Pipedrive experience is an advantage!)
- Well-versed in using tools such as CRM & Asana in terms of delegation and follow up of the tasks
- Coordinate with marketing team to build strategy to have more repeat customers
- Set KPIs for the wholesale team – making sure that everyone has reached their KPIs, and it must be set ideally.
- Help in creating documents for process or training documents that might be useful in the wholesale department
- Communicate with wholesale director in terms of challenges that are being faced within the team

Skills and Requirements:

- 2-3+ Years experience in Business Development and Sales Experience in the B2B - Business to Business sector
- Proven experience as telemarketer or similar sales/customer service role
- Proficient with CRM tools such as Pipedrive and Telephone Systems (3cx)
- Proficient in English and must be an excellent communicator and presentor
- Skilled in negotiation and dealing with complaints
- Persistent, results and goal-oriented
- Patient and able to handle customer rejection
- Familiar with Video Game or Funko Pop is a good asset

Pre-interview Requirement:

- Resume / CV Link
- Introductory voice recording of self
- Summary of experience
- Photo of your workspace set up
- Office equipment specs (must have webcam, noise-cancelling headset, laptop or desktop)
- Skype ID
- Sales Portfolio (if available)
- Expected Salary in Monthly USD
- OLJ Profile

Send the above requirements to the email: Upgrade to see actual info / Subject: Rockstar Sales Coordinator 2023
Those who will not follow the instructions above will not be entertained!