Customer Support

Full-Time Customer Support

Attract Clients Online is a virtual coaching company looking for a Customer Support person.

The Customer Support role is a remote assistant who will help our team with customer support-related tasks, including answering emails, creating small zoom trainings, and appearing on zoom during live coaching calls.

Tasks you will work on will include:

- External communications to team, and clients through email and zooUpgrade to see actual infoetings
-Capturing and recording important client information through spreadsheet management
-Contract management & sending contracts through software platforms
-Supporting clients with technology needs, including googledrive, and Facebook accounts.

To qualify for the position, you must:

- Have excellent verbal and written communication skills in English
- Be tech savvy and familiar with current technologies: Cloud-based tools, online calendars, word-processing software, and spreadsheets (e.g. GSuite) and the ability to learn new technologies quickly
- Familiarity or experience with online software tools (e.g. Canva, WordPress, Photoshop, Infusionsoft/Keap, ClickFunnels, etc.) is an advantage
- Ability to work independently and a take-charge attitude - the ability to not only do what is asked but also take charge of projects, make suggestions on how things can work better, and bring attention to anything that needs it.
- Strong Organizational skills- the ability to have a system in place for keeping important files and tasks management
- Be able to work full-time from home during the hours of 9am - 5:30pm ET.
- Have your own laptop and suitable office space at home.
- Have a strong, stable internet connection.

If you are interested in this position, please send your resume here: Upgrade to see actual info

2 important things to do:
When you apply, please include “ACO-Your Full Name” at the end of the subject line.

Please include a 30-second to 1-minute video link (can be loom, youtube, or any other platform) with you on-camera sharing how to change permissions in a google doc.

Resumes without a video link will not be considered. Thank you!