Sales Development Representative

Are you a skilled sales professional with a passion for luxury travel? Do you have excellent communication and interpersonal skills, and a desire to connect with clients and build long-term relationships? If so, we may have the perfect opportunity for you!
As a sales consultant with us, you will have the opportunity to work with a team of dedicated professionals in a dynamic and fast-paced environment.
To be successful in this role, you will need to have strong English language skills (spoken and written) and be comfortable working in a variety of roles and assignments. You should be a team player with a strong entrepreneurial spirit and a commitment to excellence. In addition, you should have a flexible and open approach to work, and be able to learn quickly and make an immediate impact.
If you are a go-getter with a true salesperson's heart, great phone and email etiquette, and a good sense of humour, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Handle inbound leads into our CRM and Chat Desk.
- Respond to new inbound inquiries within 10 minutes.
- Log into our stock platform, choose options and send it back to the client.
- Deal with all questions, and hand over the lead once they are ready to move forward.
- Handle customer enquiries and complaints in a professional manner.
- Demonstrating professional aptitude and ability to effectively convey skills, knowledge, and the best properties to clients that suit their specific set of requirements.
- Keep accurate records of sales and customer interactions using CRM software.
- Providing value-added service and exceeding client expectations.
Requirements:
- Proven track record of meeting or exceeding sales targets in a luxury travel or related industry.
- Proven ability to handle customer complaints and inquires in a professional manner.
- Strong understanding of the luxury travel industry.
- Ability to learn and research areas, services and activities in Cape Town
- Ability to build and maintain long-term relationships with clients.
- In your application, be sure to include a joke. Yes, this is a trick question to see if you read all the requirements.
- Strong English language skills, both spoken and written, with additional language skills being a bonus.
- Strong organizational skills and ability to keep accurate records using CRM software.
- Excellent communication and interpersonal skills.
- Strong familiarity with technology.
- Ability to build and share knowledge in the company knowledge base.
To apply for this position, please submit a proposal and the last book you read.