Software Administrator & IT Support

Responsibilities:

- Ensure all software used by the company is operational and available 24/7
- Troubleshoot and resolve software issues for the sales team in a timely manner
- Be on standby for support between 9 am-9 pm Eastern time
- Learn and manage all systems used by the company on an ongoing basis
- Continuously come up with new ideas to improve technology and increase business efficiencies
- Triage all employee-reported issues and solve or escalate as necessary

Requirements:

- Strong experience with software administration and IT support
- Excellent problem-solving skills and ability to think creatively
- Strong communication and interpersonal skills
- Ability to work independently and manage time effectively
- Prior experience in a similar role is a plus
- Flexibility to work on standby during specified hours.


The ideal candidate will be a proactive, solution-focused individual with a passion for technology and an ability to think outside the box. This role requires a person who can take ownership of the software and IT systems used by the company and ensure they are running smoothly at all times. If you are a highly motivated individual with a strong work ethic and a desire to make a difference, we would love to hear from you!