Outbound Telemarketer

Responsibilities for Telemarketer:
-Work with teaUpgrade to see actual infombers on the call floor to meet sales and performance goals
-Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes
-Meet or exceed projected weekly and monthly sales goals
-Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy
-Accurately document the customer's personal information including phone number, address and other order information
-Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs
-Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes
-Follow prepared sales script to provide accurate information about a products price, features and benefits

Qualifications for Telemarketer:
-1-3 years of previous experience in customer service or telemarketing preferred
-Able to accept constructive criticism and continually improve sales techniques
-Experience handling and processing payment information over the phone is advantageous
-Ability to promote a product or service using persuasive language and techniques
-Fluency in English is essential, bilingual is preferred
-Excellent communication and interpersonal skills
-Professional experience using online forms to enter payment and personal information
-Speed and accuracy in typing
-Experience in a position where meeting sales goals was important indication of performance

If shortlisted, you will be required to perform some tests.
When applying, please include the phrase - sales rockstar in your application title.

About us:
We are a beauty spa that's looking to hire telemarketers to follow up with inbound sales leads.
Product training will be provided, no prior experience in beauty industry required.
Full time salary + incentives.