Solution Specialist 1 | IT Documentation Specialist | QA Tester

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TYPE OF WORK

Full Time

SALARY

Php 18,000 to Php20,000

HOURS PER WEEK

TBD

DATE POSTED

Apr 11, 2023

JOB OVERVIEW

(PLEASE APPLY IF YOUR LOCATION IS NEARBY OR WITHIN METRO MANILA)

Company:
The Sales Machine

Job Description
The Solution Specialist is an entry-level role in our Solution Management Team. He/She will concentrate on assisting our Business Analysts/Solution Managers (BA’s / SM’s) in analyzing business processes and workflows with the objective of finding out how they can be improved or automated. The Solution Specialist must have the ability to structure a large amount of information within a process framework.

Tasks:
• Assist the BA’s/SM’s in performing business analysis and process mapping.
• Assist the BA’s/SM’s in researching processes, collecting data, analyzing information, and
performing related tasks.
• Assist the BA’s/SM’s in translating business requirements into documentation and various assets.
• Assist the BA’s/SM’s in facilitating process workshops and documenting any information elicited using process maps and business requirements documents.
• Assist the BA’s/SM’s in facilitating platform issues/defects management and user acceptance
sign-off.
• Assist the BA’s/SM’s in educating business/end-process users.
• Assist the BA’s/SM’s in monitoring, measuring, and providing feedback on TSM platform’s
Performance.

Reporting to:
Solution Manager – Common and Sales

Interfaces:
The Solution Specialist will work with Business Analysts/Solution Managers (BA’s / SM’s) and the Solution Development Teams to find the best way to design new processes and solve process-related problems.

Location:
Makati

Qualifications:
• Hungry and Motivated (very very important!).
• Graduate of Engineering, Business, Applied Science, Information Management/Systems or any
related courses.
• Fresh Graduate.
• Has effective verbal and written communication skills.
• Has good presentation skills with a high degree of comfort speaking with management

ABOUT THE EMPLOYER

Contact Person: Vanessa de Luna

Member since: April 20, 2018

Total Job Posts: 16

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