Pine

Customer Service Airbnb Specialist - Growing Startup - Unlimited Opportunity!

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

3.30/hour w/ BONUS COMPENSATION - 40-55 hours/week

HOURS PER WEEK

TBD

DATE POSTED

Dec 04, 2022

JOB OVERVIEW

Are you a motivated individual looking to contribute their skills to a growing team? Are you looking to transition to remote work and escape the office? Do you have a willingness to satisfy customers? This position may be for you!

Join our team!: photos.app.goo.gl/eXLbuTaED1Y8v5269

!! You must have experience working for Airbnb to apply for this position!

-> We are searching for full-time candidates. <-

-- What is this position?
As a Customer Service Representative, you will work directly with our clients (homeowners) and customers (guests) to set up and maintain new accounts and to facilitate reservations at our homes. This opportunity has a HUGE ROOM FOR GROWTH – you will help grow Pine’s day-to-day customer service operations!

-- Who We Are
At Pine, we partner with real estate investors and homeowners to provide incredible vacation experiences for travelers. We list on major travel websites such as Airbnb, Vrbo, and Upgrade to see actual info and more. Our team exhibits a strong will to win in the marketplace and in every aspect of our business - and with your help, we strive to contribute to your success - putting technology first! Wherever you work in our business, you will have the opportunity to bring new ideas to continuously improve our service and deliver real value to our clients and customers. Together we go beyond. Visit us at Upgrade to see actual info.

-- Our Vision
We help investors and homeowners make the most of their real estate all the while providing individual travelers, families, and business travelers an amazing place to Upgrade to see actual infoe join our amazing team and grow with us!

-- Our Purpose
Growing together - Our People. Our Clients. Our Customers.

-- Our Values
Always embracing change
Always committed
Always communicating
Always building relationships
Always helping our customers

-- Your Role
In this role, you will work closely with our clients and customers. Client and customer satisfaction is critical to the success of our business.

– Working Hours –
Our operating hours are 8AM to 12AM EST 7 days a week. You will coordinate with our team for your schedule.

-- Responsibilities
Oversees the day-to-day operations of our 5-star customer and client services
Interacts with guests via text chat and/or phone call for reservations
Answers guest’s questions before, during, or after a reservation
Assists with onboarding of new properties
Interacts with property owners to address potential issues
Handles day-to-day operational tasks (updating listings, administrative tasks, updating pricing, answering questions)
Contributes to projects in spare time (general assignments, lead generation, research)

-- Required Experience
Excellent English speaker; must be understood by an English-speaking audience
!! You must have experience working for Airbnb
Minimum 1 year of customer service experience required
Demonstrates strong customer service skills

To Apply for the job, APPLY HERE -> forms.gle/tUFrZe1wjGJGtqna8

ABOUT THE EMPLOYER

Contact Person: Adam Ferrante

Member since: March 7, 2022

Total Job Posts: 24

SHARE THIS POST
facebook linkedin