Social Media Analyst

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TYPE OF WORK

Any

SALARY

21000

HOURS PER WEEK

TBD

DATE POSTED

Feb 15, 2023

JOB OVERVIEW

Candidate must:

Be flexible in terms of work schedules.
We operate a 24/7 managed services so assigned shift will fall beyond regular business hours and during holidays.
When there is a crisis and more resources are needed, the candidate must be willing to work overtime and during off-hours.
Be reachable and quick to respond during his/her assigned shift.
Be willing to meet in person or report to the office if needed, especially for trainings, client meetings, etc.
Background in social media marketing a plus.


Monitoring responsibilities:

Using a social listening tool, monitor client’s social media accounts and alert or flag client for potentially viral iUpgrade to see actual info, crisis, influencers, brand abuse and anything that might be relevant and interesting, including competitors' iUpgrade to see actual info.
Check and tag sentiments and topics correctly.
Per client request, whenever there is something that needs close monitoring, prepare and send hourly reports, following provided templates and email alerting. Alerts should also be done via group chat with client especially for urgent or potential crisis matters.
Work with the team to prepare weekly analysis reports.

ABOUT THE EMPLOYER

Contact Person: Sugar Madrid

Member since: March 20, 2019

Total Job Posts: 24

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