30,000 PHP /month
Feb 03, 2023
Full Time Reliable Phone Sales/Customer Service persons required to join our growing team. Our ideal candidate would have both sales and management experience in a BPO or corporate setting.
We are a US home service company operating in multiple cities. Your role will require stellar customer service, sales, understanding of operations, and efficient management skills.
About the Culture
1) We strive for simplicity. Make things easy for the customer.
2) We are transparent. Openly sharing your thoughts is encouraged.
3) Autonomy. You are trusted to make good judgements and do what's best.
4) Be a damn good teammate
5) Take risks and learn from mistakes.
- For Self-Starters Only. We reward those that take initiative and are proactive.
- Excellent communication. This role will be a mix of phone,
- Excellent organization and multitasking to manage multiple task at any given time
- Must be highly proficient with computers, excel, online software
- Be humble
- Be open and honest, even about mistakes
- Be resourceful, get stuff done
- Be curious, Be willing to learn
- Reliable internet
- Power generator or backup power for power outages
- Home office setup (computer & headphones)
- Quiet environment for calls (no barking or chickens please!)
- Comfortable working USA hours
Daily Duties On an Average day
- Problem solving and constant improvement for the company's and customer's benefit
- Handling all inbound
- Calling new leads promptly and converting them to customers
- Troubleshoot for customers and resolve issues efficiently
- Follow up and obtain feedback from customers
- Managing company operations
- Managing external vendors
- Respond to hot leads ASAP
- Assigning and scheduling jobs
- Handover and Reporting
Why join us?
GROW WITH US - We are a small company now, but as the company grows, you’ll grow with us through internal promotion
AWESOME TEAMMATES - We want to work with the best. Your teammates will push you to grow and we expect you to push the team forward too.
BETTER SUGGESTIONS > HIGHER POSITIONS - You are joining as a valued tea
LEARN! - We want you to be constantly growing and are happy to send you for relevant courses to boost your skillset.
BENEFITS - 12 days of leave. 13th Months Bonuses, Other Performance Bonuses, Tech and Home Office upgrades
How to apply (important)
- Please apply through the application form here:
- Applications through onlinejobs will be ignored.
We look forward to working with you!