Project Technician

Who We Are

MB Technology Solutions provides managed IT support and strategic technology solutions to organizations that value and invest in technology. We pride ourselves in delivering first class service and support to our clients. Our clients understand the importance of IT security, risk mitigation, and technology-enabled business Upgrade to see actual info system administration and maintenance, service desk support, backup and disaster recovery, and network security are just some of the things we do. If you enjoy working with clients and a talented team, we are looking for a positive, engaged teammate that likes to learn, serve, and have fun. Our fast paced, ever-changing industry offers ample opportunities to learn and grow, have fun, and make an impact! If this sounds great to you, then come join the MB team!

The Role

NOC Support Technician

What you will do

You will be responsible for supporting our clients and their organizations as a member of the Solutions team. The Solutions team handles all special projects such as cloud migrations, email migrations, equipment installs, and client onboardings and implementations. This role will primarily be dedicated to onboarding new clients including uploading documentation, configuring and implementing software tools, and tracking project progress. This position will have flexible hours but generally operate outside of MB’s normal business hours (NBH=7:00 AM-6:00 PM CST M-F).

The Requirements

Prior experience in IT is required, prior work with a Managed Service Provider is a plus

Excellent verbal and written skills

Certifications (Microsoft, Cisco, CompTIA A+, Veeam, or equivalent)

Schedule flexibility—shifts will be 8 hours long, but start and end times may vary from day to day

What We Offer

You will have the opportunity to enjoy a comprehensive benefits package including:

Company-paid certifications and training

Paid Time Off

Remote work environment

Job Type: Full-time, direct-hire

Pay: $4.50-$8/hour. Position is hourly and overtime-eligible