Full Time
35000-45000 PHP/Month
TBD
Jul 21, 2023
We are seeking energetic professionals interested in helping our business grow through value-based conversations and remarkable customer experience. We want to speak with you if you are a motivated self-starter who thrives on providing valuable solutions.
You will be engaging companies to discuss their cyber security solutions, business communications and IT Services so they can protect themselves from bad actors and improve technology to help grow their
This is your opportunity for a rewarding career with excellent income and growth potential within the company.
Roles Standards
• Complete and maintain product knowledge certification
• Generate leads from existing opt-in database
• Use CRM and solution system systems to create cases and determine applicable solutions
• Accurately capture all client notes and preferences
• Use predefined scripts and proven solutions
• Deliver 10+ leads per day
• Meet daily tasks through various forms and mediums of communication – written, verbal, and/or by phone
• 90%+ customer satisfaction rating
Preferred Qualifications
• At least two years of general business experience that includes problem resolution, business writing, quality improvement, and customer service
• 1+ years of call center experience
• Team player with excellent communication skills, both verbal and written
• Exposure to the business domain is an added advantage
• Organizational skills, including the ability to multitask, set priorities, and follow up promptly