Senior IT Helpdesk Technician

Please answer these questions below;

Salary expectation?
Are you okay with working on a shift between 8 AM and 10 PM PST, including weekends?
Are you okay taking phone calls and assisting users with any computer-related issues?
Are you okay working from home by yourself?
Do you have a reliable Internet Service?
Can you work in a noise-free environment?

The Helpdesk IT Technician requires at least 5+ years of proven experience with technology and outstanding personal communication skills. Our clients are easygoing and fun to work with. You must be able to do documentation and time-entry in our ticketing system. A positive, service-oriented personality is a must!

Experience/Qualifications

• Windows Desktop Support: 5 years minimal
• Mac IOS a
• Mac OSX: a
• Ticketing System experience a +
• Microsoft Office 365 Support a +
• Organization skills a MUST
• Excellent Communication skills (written/verbal) a MUST
• PowerShell scripting skills a +
• Microsoft Azure skills a +
• Amazon AWS/Citrix skills a +
• Backup System experience a +
• Cisco Meraki a +
• Microsoft Windows Server skills a +