Be Our Guest Homes

Customer Relations Manager

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TYPE OF WORK

Full Time

SALARY

$500-$600 USD Monthly + Quarterly Performance Bonuses ($50-$200 USD)

ID PROOF

70

DATE POSTED

Oct 07, 2022

JOB OVERVIEW

Be Our Guest Homes is a property management company for luxury vacation homes near Disney World in Kissimmee, Florida. We are in search of a full-time Customer Relations Manager who is capable of delivering services in general business administration, social media, online research, communication and correspondence management. Working remotely, you are required to provide high quality work in an extremely organized manner. Speed and quality are key to the success of this position.

*PAID TRAINING PROVIDED IF NECESSARY*

JOB RESPONSIBILITIES:
- Maintain & update reservations using Google Calendar
- Maintain billable Excel file with information provided by management
- Daily price adjustments for all properties
- Interact with potential customers and relatable pages on social media
- Create graphics & videos using Canva or similar for social media posts
- Research and create content for local events, new businesses, expos, etc. for social media
- Schedule daily posts on social media platforms (TikTok, Instagram, Facebook, etc.)
- Respond to guest inquiries using HostAway, VRBO, Upgrade to see actual info & Airbnb
- Create invoices on HostAway for guests
- Create new property listings on HostAway, VRBO, Upgrade to see actual info & Airbnb
- Create door codes for guests using PointCentral
- Update security guest list using MyEnvera
- Fluent in speaking and writing English
- Ability to use TimeProof

REQUIREMENTS:
- Desktop or laptop +8G ram, stable internet +20mbps. Must provide a screenshot for both
- Submit a photo of Disney World's Cinderella's Castle with your resume
- Microsoft office (Excel, Word & PowerPoint only)
- 1-minute video or audio of your work experience, why you want this job, and where you want to be in 5 years.

PAY & BENEFITS:
- $500 to $600 USD monthly salary (based on experience)
- Performance bonuses available based on quarterly reviews ($50 to $200 USD)
- 13th month pay

SKILL SUMMARY
English
Writing
Customer Service & Admin Support
Customer Support
Office & Admin (Virtual Assistant)
Data Entry
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