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HR Generalist - Reliever (Remote Work)

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Part Time


Php 300 / hour




Oct 08, 2022


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We are looking for a freelance HR Generalist to join the HR team for a 6-month project and will act as a reliever as some members of the team will need to go on extended leave. The ideal consultant reliever. has strong organizational and interpersonal skills, pays attention to detail, and works under minimal supervision. The ideal candidate will have a hybrid and working knowledge of Talent Acquisition, Recruitment, HR payroll, timekeeping principles and best practices, regulations, as well as practical experience with HRIS/HRMS.

Previous BPO experience and a working understanding of key systems impacting contact center operations (Real Time Management & Scheduling) are a plus.

We are looking for someone with experience who can roll up their sleeves and help manage the day-to-day needs of our 80+ staff Upgrade to see actual inforvice Hours are USA / Pacific Standard Time:
Monday to Friday, 2:00 PM - 11:00 PM Pacific Standard Time (Monday to Friday, 5 AM - 2 PM PHT)

At least 3-4 years of general HR payroll and timekeeping experience
1-2 years of experience as an HR recruiter
Experience sourcing and hiring IT staff, customer support and marketing teams.
Experience in reviewing resumes, interviewing and sourcing Upgrade to see actual infopetency-based interview skills are a plus.
With a strong background in HR functions especially timekeeping, payroll, generalist and paper works
Will support end-to-end process of payroll functions
Experience with payroll and benefits processing
Basic knowledge of PH labor laws
Experience with HR software, like HRIS or HRMS is a plus
2+ years of experience working in a call center
Workforce Management experience (hands-on scheduling experience)
Experience with workforce systems
Ability to be highly organized with an emphasis on accuracy and timeliness.
Skills in complex problem solving, judgment, critical thinking and decision Upgrade to see actual infogree in Psychology, Industrial Psychology, Human Resource Management, Accounting, Finance or relevant field
Proficient in Microsoft Office suite (i.e. creating spreadsheets, v-lookups, pivot tables, etc.)
Familiar in Google Office Suite
Excellent admin and organizational skills
Responsive and communicative, especially regarding project progress
Self-motivated team player, able to set priorities and manage deadlines

Other Qualifications
Native-level English, verbal and written
Strong English communication skills (verbal and written)
Must be highly organized and detail-oriented
Impeccable and professional email etiquette
Strong ability to perform well under pressure
Flexible and adaptable to changing duties and responsibilities
Strong ability to multitask and prioritize
Can-do and cheerful attitude
Team player

Human Resource Operations subject-matter expert.
Payroll Operations
Coordinate with external payroll vendors, internal stakeholders, employees, contractors/consultants and manage the daily service operations. Work with HR leadership to ensure effective payroll operations, fair and consistent administration of adherence to policies and procedures, maintaining and improving service levels. Work with HR leadership to ensure sufficient staffing and a balanced workload.
Along with HR Management, address payroll concerns received from management, people managers, employees and contractors/consultants in order to ensure proper and timely resolution of concerns.
Along with HR Management and Finance, will be responsible for timely payment of salaries, statutory premiums, retirement contributions, and income taxes.
Supports HR management in ensuring timely submission of relevant financial reports, required government reports (i.e. journal entries, statutory premium payment, debit notes etc.)
Participate in investigations into payroll-related employee complaints and recommend solutions and corrective actions per company policies.
Respond to management and employee questions on payroll-related matters in a timely manner.
Recruitment Operations
Recruit potential employees by creating job postings, reviewing resumes, initial interviews, performing background checks and sending offer letters.
Assist all the onboarding process
Schedule meetings, interviews, HR events and maintain agendas
Workforce Management Support
Managing on a day-to-day basis (intraday management), in case of unexpected rises in contact volumes or absenteeism
Monitors all offline activities (ie. schedule adherence, over lunch/breaks)
Works with management to ensure timely and accurate compliance with all employee and employment related company policies, procedures and related government regulations and guidelines.
Follows established policies, procedures, guidelines, instructions/techniques, safety practices.
Assist with ad-hoc HR projects
Keep up to date with the latest HR trends and best practices
Support other projects as assigned

Other Requirements
Access to a reliable high-speed Internet connection.
Latest-model computer (preferably Core i5 or higher, and at least 8GB ram)
Available for scheduled and ad-hoc calls/meetings/chats during weekdays working
Quiet workspace
Good quality, noise-canceling headset
Double monitors preferred but not required

Salary and Benefits
Work remotely from home.
Hourly Full time (40 hours/week minimum. Additional hours may be rendered with prior approval from the people manager)

Office & Admin (Virtual Assistant)
Human Resource Management Recruitment Assistant
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