CSR

Hiring immediately.

Job: Customer Service / Job Dispatch

*Qualifications: Must speak, read, write and type English and have a computer with a reliable internet connection. Must be able to verify your identity. Must take work seriously as this is a long-term position with room for advancement.

* Work schedule: 8:00 PM - 3:00 AM Filipino time. Monday through Friday
2 weeks of paid vacation after a year. Major Holidays off and emergencies, sick days
available.

*Compensation: Upgrade to see actual infoP paid weekly every Friday.

*Job Description: Answers and responds to calls, scheduling and routes for 1-3 technicians

*Experience working with warranty companies is a huge plus.

*Main duties: Include receiving and making calls to schedule jobs and give updates to customers. Also gathering information about the situation. Able to use Google maps etc..to make efficient routes and to prioritize and organize technician schedules.

*Responsibilities: Must be reliable and able to learn or can do the Upgrade to see actual infoing telephones, cell phones, text messages, and email .
Speaking to customers to resolve problems.
Preparing daily work such as schedules.
Keeping and organizing work orders, customer requests, and completions.
Track incoming service calls and jobs.
Coordinate service technician arrival times with Upgrade to see actual infomunicate with customers after work is completed to ensure 100% customer satisfaction.
Respond positively to calls from Upgrade to see actual infomunicate clearly and efficiently with customers and Upgrade to see actual infoplete tasks in a timely manner.
Gain knowledge of service areas or map reading skills.
Ability to manage and execute multiple tasks at the same time.
Strong verbal skills to communicate clearly and effectively in Upgrade to see actual infomunicates effectively using professional phone etiquette.
Exhibit a positive attitude when working with customers and technicians.
Previous dispatching or schedule coordinating experience is a Upgrade to see actual infostructions to apply:
Apply on onlinejobs.ph and message afterward with CSR in the subject box. Leave a brief description of yourself and your work experience. You can attach a resume if you like. You MUST put 'Bravo Alpha' in the email at the top and leave a way of contact like Whats app, Skype, a cell or a secondary number...etc...
If you previously emailed Upgrade to see actual info please resubmit your per the instructions above at onlinejobs.ph.