Business Operations Manager

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TYPE OF WORK

Full Time

SALARY

n/a

ID PROOF

50

DATE POSTED

Sep 01, 2022

JOB OVERVIEW

Multiplymii is in search of Business Operations Manager, for our BizOps team which acts as the enabler and integrator of our company’s - Marketing, Sales, Recruitment, Customer Success, Finance and HR Upgrade to see actual info this role you will be “attached” to one of the departments as your target accountability to plan ahead (strategy), build processes (tactics), and to close the loop to deliver insights, and data analysis of the business to all related parties in order to find the best business opportunities and make strategic decisions.

Accountabilities of The BizOps Team:

- Act as the right-hand of company leaders to design, build, and implement:
- Internal, and cross functional processes
- Systems & tools best practices
- KPIs & Analytics
- Planning & Modeling - targets, headcount, commission structures and calculation
- Collecting, researching and characterizing business needs through the departments processes & activities
- Building infrastructure and supporting operations
- Automating and digitizing processes
- Acting as system admins, including:
- Platform syncing
- System implementation
- Systems integration
- Conduct analysis and act as main connector between the department and the BI & Data Analyst
- Accountability for reports & dashboards nurturing
- Gaining and communicating insights
- Be a major guide and highly involved in KPIs setting and tracking
- Acting as main key driver of business insights and roadmap recommendations

The Role:

Operational Excellence and Analytics

- Supports identifying growth opportunities, optimizing business processes and finding the best to inform business decisions.
- Identifies key metrics to drive improvement of performance and prepare recommendations for adjustments.
- Designs and implements end-to-end business processes to transform our business.
- Cultivates a thorough understanding of the value of data inside of the organization, by being an owner for greater use of data to successfully expand our business cooperation.
- Communicates insights and recommendations in data driven matters with internal and external parties.
- Executes Recruitment-related projects in collaboration with other departments
- Onboarding / guiding additional resources (if necessary)

Information Systems and Technology

- Works with head of department and related stakeholders involved in processes and data to ensure overall coherent way of management
- Builds system solutions for process automation and efficiency
- Trains department’s system operators for onboarding
- Assists in setting up master data which includes creation, updates, and deletion.

Data and Insights

- Accountable in identification, enablement and maintenance of the department Weekly/Monthly/Quarterly reports
- Assists in Consolidating data from several sources and building dashboards and reports with great visualization to help business users better comprehend their data and make critical decisions.
- Trains end-users on new reports and dashboards

The Person:

Someone who loves processes, data, and technology and is eager to learn and develop a career in operations in a hyper growth company.

You will be required to be/have:

- Have a strong mixture of both Technical & Business & Analytical competence/savviness and understanding of how technology can affect and improve business operations.
- Desires to work in a high-pace startup environment with various responsibilities.
- At least 2 years' work experience as a business analyst/management consultant/revenue operations/technologic industrial engineer, or any related field.
- Implemented projects like revenue optimization, cost efficiency/savings, operational efficiency, system implementation/migration/integration, etc.
- Experience with HubSpot/Salesforce, ClickUp, JazzHR/other ATS & Recruitment & Sourcing platforms and No-code Automation Tools (Zapier, Upgrade to see actual info, Integromat, Upgrade to see actual info, etc) - a major plus
- The ability to learn and teach yourself how to master systems and tools like: CRM platform, Excel, reporting and analytics, finance and billing, etc…
- Experience in planning, executing and managing projects and/or business operations in a digital/technical department.
- Competitive, self-motivated and having the ability to conceive and initiate processes by yourself along with excellent organization and time management skills.
- Previous experience in process management & optimization projects with continuous improvement
- High-level experience in methodologies and processes for managing data
- Ability to analyze existing tools and databases and provide systems solutions recommendations
- Attention to detail, documentation and solution-oriented with strong organizational skills.
- Strong accountability over the results and ability to work autonomously
- Strong written and verbal communication skills.

Why MultiplyMii:

MultiplyMii, a managed recruitment services company, is growing FAST and we are currently hiring an exceptional Executive Assistant / Personal Assistant.

MultiplyMii will be there with you every step of the way, providing you and the company with mutual on-boarding to support your needs and the work you’ll do for them. MultiplyMii handles the unique needs of offshore hires to give you every opportunity for an optimal relationship.100% Remote work

SSS
Philhealth
Pag-ibig
Healthcare (HMO)
Birthday bonus upon probationary
Regularization bonus
13th-month pay
Paid Service Incentive Leave (SIL) upon probationary
Regular holiday premium upon probationary
Annual performance appraisal subject for review
Access to our free Learning and Development programs

SKILL SUMMARY
Project Management
Other Project Management
Finance & Management
Strategic Planning
Office & Admin (Virtual Assistant)
Project Coordinator
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