Experienced Amazon Agency Operations Manager

I need someone that has a great deal of experience with Amazon dropshipping, project management, and customer service. Your role will be to oversee the Amazon operations teams and the customer service teams. Your job will be to make sure everyone else is doing their job correctly and quickly, provide them with anything they need to make their job run smoothly, and at times you will need to step in for the customer service team to answer any tough questions from clients.