Non-Voice Client Care Specialist (Rapid Career Growth!)

*** PLEASE READ AND FOLLOW APPLICATION INSTRUCTIONS CAREFULLY! ***

FULL TIME NON-VOICE CLIENT CARE SPECIALISTS
REMOTE (PERMANENT WORK FROM HOME/ANYWHERE)

WORK DAYS (6 days a week)
Mondays to Saturdays

SHIFTS AVAILABLE (PH Time):
* 6:00 am - 2:00 PM
* 7:00 pm - 3:00 AM (with graveyard premium)

VACANCIES: 4

NATURE OF THE BUSINESS:
High end cake and cupcake store in Australia

WHAT WE ARE LOOKING FOR:
We need someone organized, flexible, very smart and detail oriented - triple Virgo level. Preferably someone with experience with sales or account management/coordination. Someone who can be easily trained and learns fast that we no do not have to explain how to use Google apps, Shopify, Whatsapp, Canva, or Dropbox to and all those other basic things. We need someone positively assertive and will be committed to what we are trying to achieve as a team. Someone honest with very good work ethic - someone we can trust with remote work. Passionate, creative, can work under pressure and can definitely multi-task. Someone who can support the team with data entry tasks as well. A strong problem solver and someone not afraid of changes for improvement. Obviously, someone ready to work remotely with their own laptop, internet connection and has their Business Continuity Plan in place (back up laptop, second connection, a nearby place she can run to just to make sure work is uninterrupted in case of a power outage, etc.).

But if you think you are someone who complains a lot, sickly or generally has a lot of drama/excuses in life that will prevent you from reporting to work, this is not for you and not shaming anyone, it happens.

We have a team of 40+ located in the PH. The business is growing and there is room for career advancement within the team.

WHAT YOU NEED TO DO IN ORDER TO APPLY FOR THIS POSITION:
1. Kindly make sure to send through a link to your detailed resume in your application/message.
2. Please let us know why you are best suited for this position and your experience.
3. Fill out this application requirement google forms for us to process your application - forms.gle/YJprbmfzDtDwnrLu5 Answer a personality test and provide details of your work laptop/desktop specifications and Business Continuity Plan.

We recognize cover letter templates right away and we do not like that! Should you fail to give us the response we are looking for in your application and without the link to your resume and the filled out form, we will simply skip your application.

RATE:
USD 2.50/hr (probationary period) | USD 3.50/hr (regular rate)
* 1 USD = 50 PHP (flat rate)
Conversion:
PHP 24,000 per month (probationary period) | PHP 33,600 per month (regular rate)
*** STARTING RATES ARE NON-NEGOTIABLE ***

START DATE:
ASAP