MEDICAL VIRTUAL ASSISTANT

(Instructions on how to apply are included at end)

Do you consider yourself a self-motivated and goal-oriented professional?

Are you a natural "people person" able to interact and collaborate with clients, vendors, and teammates pleasantly and diplomatically?

Do you have proven computer skills to help you manage your tasks remotely using current technologies, like desktop sharing, cloud services, Google suite, and VoIP?

Do you want a permanent, work-from-home position as part of a fantastic team?

If you answered yes to the above, you may have just discovered your DREAM CAREER POSITION.

The Medical Virtual Assistant role is a key medical administrative patient support position for Richmond Integrative & Functional Medicine.

We want a long-term relationship with benefits that few can give - Performance reviews, HMO, PTO, Internet allowance, etc. If you don’t want this **please do NOT apply**

This is a FULL-TIME 40 hours/week position
Must be willing to work US hours (from 8am-5pm EST, Mon-Fri)

Compensation
Php 58 - 67,000 per month for F/T hours (based on experience)

RESPONSIBILITIES FOR THIS JOB INCLUDE:
Providing over-the-phone patient support
Follow-up on concerns needed
Acquiring patient information
Routing calls to the appropriate departments
Taking messages
Patient portal communication
Physician support
Administrative tasks
Answer questions about patient membership and enrollment
Scheduling patient appointments
Calendar management & updates in Gcal

THE IDEAL CANDIDATE:
Registered Nurse/Licensed Medical Professional with at least 2-3 Years of relevant experience
Bachelor’s/College Degree
Your own working computer and a stable internet connection
You should carry a solid background in customer service and the medical field
Has EXCELLENT English Skills
Solid People Skills and you LOVE connecting with people!
Fun-loving, friendly, relatable, and professional
Demonstrate a solid typing WPM (ideally 45 wpm+)
Excel at getting tasks done accurately and efficiently the FIRST time
You are tech-savvy & figure out new tools without much hand-holding
You are experienced with word-processing software and spreadsheet (e.g. MS Office)
Knowledge of online calendars and scheduling
Remarkable phone, email, and instant messaging communication skills
Excellent time management skills
Exceptional organizational skills

PREFERRED SOFTWARE KNOWLEDGE
Clickup
Keap (fka InfusionSoft) - training provided
Elation EMR - training provided
Google Suite

OTHER SOFTWARE
AdvancedMD - training provided
Biocanic - training provided

ABOUT RICHMOND INTEGRATIVE & FUNCTIONAL MEDICINE
We’re passionate about helping people heal with an integrative approach to conventional and alternative medicine. We listen to your whole health story, then help you apply data-driven solutions to start healing.

That means seeing you as the individual, looking at your home and your environment, your diet, your daily habits, and your health history. Then, we help you identify leverage points in key areas to restore health and wellness.

We teach solutions, we don’t just treat symptoms, through in-patient services and virtual health coaching.

We place a very high level of value on empowerment, education, encouragement, family, and we believe we were made for health.

NEXT STEPS:

If this position sounds like YOU and you’re thrilled about this opportunity, follow these instructions very carefully:

Send your updated resume/CV and cover letter to this link: Upgrade to see actual info

Thanks and GOOD LUCK!