Customer Support Representative | Email Support | Manychat Support | Facebook Gro

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TYPE OF WORK

Full Time

SALARY

$500/mo

HOURS PER WEEK

TBD

DATE POSTED

Aug 10, 2022

JOB OVERVIEW

We're looking for experienced individuals with at least 1 year of experience in customer support. You need to have a strong background in the business model of e-commerce. We are not hiring for customer support for a dropshipping company of a brand. We are hiring for an education company, where we teach people in an online course how they can start making money with e-commerce.

We've been running this company for a year now and we only want to hire individuals who want to stay long-term with us. We have flat hierarchies, treat everyone with respect, pay everyone on time with no delays, and offer great manager positions provided the quality of the work and the commitment of becoming a team lead are given.

We're looking for the following skills.

Hard Skills

- Customer Care and Service
- Social Media Manager
- Data Entry
- Data Management
- Facebook Group Management
- >Facebook Comment Moderation
- Facebook Messenger Support
- Answering Email Tickets

Soft Skills

- Being able to think outside of the box and thinking autonomously
- Problem-Solving Oriented Approach
- Wanting to serve our Customers
- Being proactive with our customers
- Clear communication skills
- Self-Control
- Positive Attitude which
- High EQ
- Conflict Resolution
- Stress Tolerance
- Taking Responsibility and showing Ownership
- Social Skills with a sense of humor
- Keeping a cool head in all kinds of situations

Toolstack

- Google Docs
- Google Sheets
- Zendesk
- ClickUp
- Slack
- Stripe

We're looking forward to your application.
- Jem

ABOUT THE EMPLOYER

Contact Person: Jem Bourouh

Member since: August 21, 2021

Total Job Posts: 5

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