KICK ASS Online Business Manager / Administrative Assistant

I'm the CEO of a growing Creative Agency and I'm looking for someone to join my team to (1) manage clients and teaUpgrade to see actual infombers (2) document and improve existing processes (3) help plan events and coordinate schedules. I need someone who is takes initiative, handles feedback well, and generally takes pride in their work. All job duties can be performed remotely.

DO NOT APPLY IF YOU ARE NOT AVAILABLE FOR REPEAT WORK AND OPEN TO AN PRESCREENING PROCESS. YOU MAY BE REQUIRED TO COMPLETE A TEST TO SUBMIT YOUR APPLICATION.

OVERVIEW OF ROLE
Managing projects: Launching, implementing and overseeing new virtual projects. Examples can include website upgrades, membership portals, and marketing initiatives.
Overseeing operations: Overseeing basic business operations is critical to your job. Some of the systems include invoicing and maintaining client relationships.
Tracking metrics: Identity which KPIs are the most beneficial to track for specific projects, departments, and business areas. This includes monitoring the company's progress, providing updates to clients, and offering suggestions for improvement to senior leadership
Managing people: Managing our team to ensure they meet their deadlines. This involves providing support, allocating resources, conducting performance reviews, and monitoring daily activities.

Example Task List
Maintain + update process automation
Document all processes using the SOP process
Maintain all company documentation
Assist in Strategic Planning with CEO/CORE
Manage + Maintain company reporting
Managing client project schedules to ensure we stay on track
Manage project calendar and team capacity
Communicating with clients and sending weekly updates
Facilitating client onboarding and offboarding processes
Ensure Client Success through reviewing deliverables
Reviewing project reporting to identify improvements
Surveying clients and setting up case study interviews
Ensuring our company portfolio is updated after every project
Facilitating teaUpgrade to see actual infomber onboarding and offboarding processes
Providing teaUpgrade to see actual infombers support, resources and access
Managing teaUpgrade to see actual infomber deadlines and tasks
Hiring and interviewing new applicants and candidates
Facilitating training and orientation for new teaUpgrade to see actual infombers
Paying contractors and employees based on the payout schedule
Scheduling and/or facilitating team huddles and 1:1s
Planning and prioritizing website updates
Planning and prioritizing branding projects
Facilitating projects through completion
Event Planning for paid events (conferences/retreats)
Course development and production
Assist in the rollout of new service packages

Example Duties
WEEKLY
Keep us ahead/on schedule for all projects
Communicate with active clients (Min: 1x week)
Onboard/Offboard Clients
Manage teaUpgrade to see actual infomber tasks and deadlines
Schedule/Facilitate Team Huddles
MONTHLY
Review Analytics and Reporting
Schedule Client Case Studies
Update Company Portfolio
Assist TeaUpgrade to see actual infomber Payments
QUARTERLY
TeaUpgrade to see actual infomber Performance Review
Facilitate Strategic Planning with the Team

All other tasks will be 1 - 4 prioritized projects per month based on size, complexity, and costs.


## OTHER SKILLS
- Attention to detail
- Comfortable on zoom calls with good audio and visual
- Excellent written, verbal communication, and organizational skills
- Solid computer skills, including Google Drive, Google Office, a web analytics
- Self-starter and problem solver
- Optimistic attitude and strong interpersonal skills
- Adaptable, detail-oriented, self-starter, multi-tasker
- Solid work ethic and desire to go above and beyond to get the job done
- Ability to meet tight deadlines in a fast-paced, quickly changing environment
- Excellent time management
- Takes initiative, handles feedback well, and generally takes pride in their work

TO APPLY - please be sure to type "cheeseburger" in your subject line and submit a video using Upgrade to see actual info answering the following questions. Do not apply with your canned response. You will be immediately deleted.
- What's your name and favorite food?
- What is your expertise?
- What tasks are you most familiar with?
- What are you most interested in this job?

We are hiring multiple people. Please feel free to apply for our web designer and/or project manager role.