Operations Coordinator

MUST BE ABLE TO WORK 9am-6pm CENTRAL STANDARD TIME. We are located in Austin, TX, USA. After reviewing the job description and requirements, please take this assessment as the first step: Upgrade to see actual info

If you are a REAL ESTATE operational rockstar and want to succeed in the real estate industry, this is an amazing opportunity for you! YOU MUST HAVE real estate transaction management experience.

Shapiro Real Estate Group is looking for an organized and professional Operations Coordinator to provide support to the team. Responsibilities will include administrative/operational duties as well as technical and marketing support. You’ll be working directly with a team of highly-talented and successful real estate entrepreneurs, managing our listing and transaction needs for sellers and buyers. We see this position as a transformative experience in which you will expand your knowledge in real estate, outgrow your role, and continue to move up in our organization (we love internal promotions!). Check out our YouTube Channel Living and Thriving in Austin to see what we’ve been up to!

Listing to Contract Duties (Sellers)
• Oversee all aspects of sellers transactions from initial contact to executed purchase agreement
• Prepare all listing materials: pre-listing presentation, listing agreement, seller disclosures, comparative market analysis (CMA), etc
• Consult and coordinate with sellers on property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities
• Obtain all necessary signatures on listing agreement, disclosures, etc
• Coordinate showings & obtain feedback
• Provide proactive weekly reports to sellers regarding all listing activities
• Coordinate all public open houses and broker open houses
• Field inbound sales inquiries regarding listings (e.g. calls and text messages)
• Input all listing information into MLS and marketing websites and update as needed
• Submit all necessary documentation to the brokerage for file compliance

Contract to Close Duties (Sellers and Buyers)
• Oversee all aspects of buyer and seller transactions from executed purchase agreement to closing
• Manage completion of buyer rep agreements, offers, amendments and all other necessary documents
• Coordinate title/escrow, mortgage loan and appraisal processes
• Coordinate inspections and completion of repairs, schedule vendors and contractors, visit on-site as needed
• Submit all necessary documentation to the brokerage for file compliance
• Coordinate moving/possession schedules
• Schedule and coordinate closings and delivery of closing gifts for clients

General Operational Duties
• Develop operational efficiencies to help grow the business (e.g. create standard operating procedures - SOPs)
• Maintain and optimize CRM
• Calendar management
• Stay on top of organizing files in Google Drive
• Plan and execute client events including coming up with event ideas, ordering food/drinks, supplies, decor, booking spaces, scheduling photographer etc
• Manage the client appreciation program (e.g. gifts, thank you cards)